Privacy Policy

Privacy policy

Wyld Chyld HQ – Privacy Policy

Last Updated: [12/2/2025]


1. Introduction

This Privacy Policy explains, in extensive and transparent detail, how Wyld Chyld HQ (“we,” “us,” “our”) handles, stores, processes, or interacts with any information that may be collected from you (“you,” “your,” “user,” “customer”) when you visit, browse, create an account on, or purchase from our website.
Our stance is very straightforward:

We do not want your personal data. We do not harvest it, analyze it, sell it, trade it, mine it, or attempt to extract value from it. We only collect what is absolutely required for our website to function, and almost all such collection is handled automatically by WordPress, WooCommerce, hosting providers, and technical frameworks necessary to operate an online shop.

Wyld Chyld HQ does not operate a data analytics business, does not trade in user information, does not participate in behavioral advertising networks, and does not maintain a database of user behavior for marketing purposes. Our only goals are to offer handcrafted products, manage legitimate transactions, deliver purchases, and provide customer support when needed.

This Policy exists because laws require us to provide one, not because we’re trying to build a data empire. If it were up to us, we’d collect nothing at all and simply ship you cool stuff with zero friction. Unfortunately, the platforms powering the website require certain information to function.

This Privacy Policy is intentionally long and detailed, not because we want to collect a lot of information, but because transparency laws require thorough explanations of all potential interactions between users and modern web systems. Our position is simple:

We only collect what WordPress and WooCommerce force us to collect. Nothing more.


2. What This Policy Covers

This Privacy Policy covers:

  1. Information collected automatically by WordPress, WooCommerce, or required plugins.

  2. Information you voluntarily provide during account creation, checkout, or communication.

  3. How data is stored, protected, and for how long.

  4. What we do not do with your data.

  5. Your rights to access, modify, delete, or restrict the processing of your information.

  6. Information managed by third-party software systems outside our control.

This document does not cover:

  • What WooCommerce does internally with required transactional data.

  • How WordPress handles logs, caches, or system-level processing.

  • How payment processors (e.g., Stripe, PayPal, Square) handle your information.

  • Any data collected automatically by your browser, your ISP, or the devices you use.

Those systems have their own privacy policies and operate independently from us.


3. Information We Do NOT Collect

Let’s begin with what we don’t collect, because this is the core philosophy behind Wyld Chyld HQ:

We do NOT:

  • Track your browsing across the internet.

  • Engage in behavioral profiling or targeted advertising.

  • Sell or trade personal data with third parties.

  • Store your credit card number (we never see it).

  • Collect unnecessary demographic information.

  • Install data-harvesting cookies not required for site function.

  • Run biometric, facial recognition, or other surveillance technologies.

  • Mine cryptocurrency with your device.

  • Build a marketing profile of you.

  • Store information longer than required for legal or operational reasons.

If the website could function with zero personal information, that is exactly how it would run. Unfortunately, your address is required to ship you the things you buy, and your email is necessary to send order confirmations and status updates.


4. Information We MUST Collect (Because WooCommerce Requires It)

When you complete a purchase or create an account, WooCommerce automatically prompts for data needed to:

  • Process your payment

  • Generate an order

  • Deliver products

  • Provide order history

  • Offer customer support

  • Maintain legal transaction records

The specific required data may include:

A. Checkout Information

  • Full name

  • Billing address

  • Shipping address

  • Email address

  • Phone number (optional unless required for shipping services)

B. Account Information (optional but required for an account)

  • Username

  • Email address

  • Password (encrypted — we cannot see it)

C. Technical Information Automatically Processed

  • IP address (server logs)

  • Browser type

  • Device type

  • Basic traffic logs

  • Cookies required for shopping cart function

  • Cookies that store session data so WooCommerce knows your cart belongs to you

We do not manually access this information. Most of it is processed automatically and stored by the website’s underlying systems.


5. Payment Information

Wyld Chyld HQ does not store or transmit your full payment information at any time.

All transactions are handled directly by trusted payment processors (such as PayPal, Stripe, or Square). These processors:

  • Encrypt your data

  • Handle verification

  • Process the payment

  • Notify us only that your payment succeeded

We do not receive:

  • Your card number

  • Security code (CVV)

  • Magnetic stripe information

  • Bank login credentials

  • Any sensitive authentication data

If you have questions about your payment details, you must contact the payment processor directly.


6. Why We Collect Any Data at All

We collect the minimum required information because:

  1. WooCommerce cannot create an order without it.

  2. Shipping providers cannot send your package without it.

  3. WordPress cannot create a user account without it.

  4. Transaction laws require basic records for bookkeeping and tax compliance.

We do not use your data to:

  • Manipulate your shopping behavior

  • Advertise exploitatively

  • Track your activities beyond this website

  • Sell information to third parties

If laws did not require us to maintain basic order records, we would not store any personal information.


7. Cookies

We use only functional cookies required to keep the website working, such as:

  • Session cookies

  • Cart cookies

  • Login cookies

  • Security tokens

  • Basic site functionality cookies

We do not use:

  • Cross-site tracking cookies

  • Advertising cookies

  • Third-party behavioral cookies

  • Social media surveillance scripts

Cookies used here exist only to keep your cart and login session functioning properly.


8. How Your Data Is Stored

Your data is stored inside:

  • WordPress

  • WooCommerce

  • The website’s secure hosting server

  • Payment processor records (independently)

  • Shipping labels generated from order info

Your information is not exported, shared, traded, or uploaded to external marketing systems.

We protect your data using:

  • Encrypted server connections (HTTPS)

  • Strong password hashing

  • Secure hosting environment

  • Regular security updates

  • Limited administrative access

  • Firewalls and anti-malware systems

We cannot guarantee absolute security — no system can — but we follow industry standards.


9. How Long We Keep Your Data

A. Order Information

Legally required to retain for accounting, fraud prevention, and tax compliance. Typically 2–7 years depending on jurisdiction.

B. Account Information

Stored until you delete your account or request deletion.

C. Emails / Contact Records

Stored as needed for customer service, then deleted.

D. Cookies

Expire automatically, usually within days or weeks.


10. Third-Party Systems Outside Our Control

Several components of the website are operated by third-party software:

  • WordPress (content management)

  • WooCommerce (store system)

  • Payment processors

  • Web hosting platform

  • Shipping carriers

  • Security plugins

  • Backup tools (if used)

These systems may process your data under their own privacy policies. We do not control the internal behavior of these services.


11. Your Rights

Depending on your location, you may have one or more of the following rights:

  • Access: Request copies of your personal data.

  • Correction: Fix inaccurate or outdated information.

  • Deletion: Request deletion of your stored data (unless legal obligations prevent it).

  • Portability: Request export of your data.

  • Restriction: Limit how your data is processed.

  • Objection: Object to the use of your data for certain purposes.

We comply with these rights to the fullest extent permitted by law and platform functionality.


12. Children’s Privacy

This website is not intended for children under 13 and does not knowingly collect information from them. Any such data discovered will be deleted immediately.


13. Changes to This Policy

We may revise this Privacy Policy from time to time. Updates will be posted on this page, and the “Last Updated” date will be changed accordingly.


14. Contact Information

If you have questions or wish to exercise your rights, contact:

Wyld Chyld HQ
Email: [Your Email]
Website: https://wyldchyldhq.com


15. Final Statement of Intent

To summarize in the clearest possible terms:

We don’t want your data. We don’t use your data. We don’t sell your data. We don’t stalk you across the internet. We only hold the minimum amount of information required to keep the store running, ship your purchases, and comply with legal recordkeeping. Everything else is either automated by WooCommerce or not collected at all.

If you ever want your data deleted, exported, corrected, or minimized, all you need to do is ask.

“Veteran Owned • Dog Rescue Bound • Handcrafted Creations Made With Purpose”

Wyld Chyld HQ

Veteran-owned. Built by misfits. Powered by dogs. Every creation fuels our future animal rescue.

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